Mil.housing survey extended: May 9

WASHINGTON - Sailors or their families living Public-Private Venture (PPV) housing now have until May 9 to complete their resident satisfaction surveys, according to Commander Navy Installations Command (CNIC) Force Master Chief Petty Officer Steven Timmons. “The iron is hot and we need you to strike,” he was quoted from a CNIC media release. “Your voice is a powerful tool and we need to leverage it to effect change. If there was ever a time to take a survey that will directly impact you and your families, the time is now. Please don’t miss this opportunity,” he proclaimed. “Everyone living in the approximately 116,000 housing units the Navy oversees,” has a voice. The survey for some 39,000 privatized family housing units throughout the U.S., including Hawaii, runs through May 9. As of April 30, there was only a 21.6 percent response rate. The survey for about 8,300 government-operated family housing units around the world runs through June 6. As of April 30, the response rate was 14.3 percent. The satisfaction surveys are designed to identify the current state of Navy housing in order to make informed decisions. In addition to identifying immediate health or safety concerns, the Navy is looking at larger reoccurring issues, the level of customer service, and government oversight. Surveys are being conducted by an independent third party, CEL & Associates, and takes 10 minutes to complete. Participants will remain anonymous, unless they choose to identify. For those living in PPV housing, surveys are electronic. Residents who have not received the survey are encouraged to email NavyPPVHousingSurvey@celassociates.com and include name and home address. For all other residents who have not received the survey or need more information, they are encouraged to contact their housing manager, building manager or Navy Housing Service Center. (Source: Navy Installations Command 04/30/19)