KAFB revamping housing program

KEESLER AFB, Miss. – In an effort to improve management and oversight of Keesler Family Housing, base leadership, including the outlined current and future plans to address resident’s concerns during two recent housing forums. The forums brought base leadership and resident advocate office, and Hunt Military Communities (HMC) housing management team to outline new initial initiatives and address residents’ concerns. The leadership team identified upcoming changes, including making 100 percent direct contact with all residents, and for the base to meet with HMC weekly to go over open work orders involving residents’ health and safety. “We noticed gaps between where the project owner thinks they are and where our residents think they are, and we are making these changes to help close that gap,” said Col. Marcia Quigley, 81st Mission Support Group commander. The Air Force has also set up a housing call center that can be reached toll free at (800) 482-6431. Based on residential feedback, Keesler is also planning a number of larger changes including an opportunity for residents to get more involved with their housing community via an advisory council, which will be a key link between the housing community, Keesler leadership, and Hunt. The leadership team is also focusing on solutions that will take longer to address. (Source: Keesler AFB 04/25/19)